: October 16, 2023
Application Deadline: File Immediately. This announcement may close at any time after 5:00 pm on October 27, 2023
Compensation Range: $107,016 - $140,088 Annually
This is a Permanent Exempt appointment
not to exceed three (3) years. However, appointees would have an opportunity to reapply for an additional term. This position is exempt from Civil Service Commission rules pursuant to the City and County of San Francisco, Charter Section 10.104, and incumbents are considered “at will” and serve at the discretion of the Appointing Officer. This is a full time, 40 hours per week appointment.About the department:
The San Francisco Department of Emergency Management (DEM) manages disaster preparation, mitigation, and response; 9-1-1 dispatch, and homeland security grant distribution for the City and County of San Francisco. DEM was created in 2006 by local legislation that reorganized the Emergency Communications Department and the Office of Emergency Services into a single agency. For more information on the Department of Emergency Management, please visit: www.sf.gov/sfdemJob Description
The San Francisco Department of Emergency Management (DEM) is seeking a Public Relations Officer to join the DEM External Affairs team to support the strategic communications mission of DEM’s External Affairs to DEM’s role, accomplishments, and calls to action to ensure the city is safe, prepared and resilient in the face of the everyday and not-so-every emergencies in San Francisco; and to strategically communicate with all who live in, work in, and visit San Francisco to know how prepare for emergencies and what do to respond during and after an emergency or disaster.Essential Job Duties:
Under general direction of the External Affairs Director, the External Affairs PIO will be responsible for developing and implementing a wide range of media and public relations activities relating to public safety, emergency planning/preparedness, and emergency management. Work involves conceptualizing, developing, implementing, managing, and evaluating major media relations activities, public education campaigns, and special projects. The essential functions of this position include:
Nature of the work:
- Coordinates public communications/relations activities for departmental staff.
- Supports traditional and social media relations to include developing content, responding to media inquiries, and monitoring and responding to traditional and social media situational awareness.
- Creates social and traditional media editorial calendar, content development and posting of such content.
- Writes press releases, newsroom posts, statements, messaging guides, and other communications materials.
- Produces digital communications content to promote DEM activities, programs, and personnel; supports cross-functional and External Affairs activities including videos, social media campaigns, website refreshes, community engagement, and annual reports.
- Develops and maintains relationships with members of the media, communications leads at partner agencies, and key stakeholders; collaborates closely with external partners in San Francisco and across Bay Area to execute joint communications plans.
- Supports the Joint Information Center (JIC) when the Emergency Operations Center (EOC) is activated, as well as the Bay Area Regional Joint Information System (JIS) PIO emergency public information priorities during regional Bay Area emergencies or disasters.
- Serves as on-call PIO for emergency situations on a rotating and regular basis.
- May include additional duties as assigned.
The primary work location for the External Affairs PIO will be at City Hall. Work hours are anticipated to be 8am-5pm with the need for flexibility during emergencies. Position may be required to work during non-business hours such as nights, holidays, and/or weekends.Qualifications
Possession of a baccalaureate degree from an accredited college or university with major coursework in public relations, journalism, English, mass communications, public administration, public policy or a closely related field or a closely related field.Experience:
Four (4) years of verifiable full-time professional experience in editorial, newspaper, magazine, radio, television, public relations, social media, digital engagement, or advertising. This experience must be equivalent to job code 1312 Public Information Officer for the City and County of San Francisco and must include at least one (1) year of experience in planning and conducting a public relations, public information, or public education program
- Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of 2 years). Thirty (30) semester units or forty-five (45) quarter units equal one year.
- Possession of a Master’s degree from an accredited college or university in public relations, journalism, mass communications or a closely related field may substitute for up to one (1) year of the required experience.
Five (5) years of progressively increasing experience in strategic communications for emergency public information and emergency preparedness social marketing, with expertise in social, traditional and digital media formats.VERIFICATION: Verification of Education and Experience:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
The selection process will include evaluation of applications in relation to minimum requirements. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.
Notes: Applicants who meet the minimum qualifications are not guaranteed advancement through all of the steps in the selection procedure.
Additional Information Regarding Employment with the City and County of San Francisco:
How To Apply
- Information About the Hiring Process
- Conviction History
- Employee Benefits Overview
- Equal Employment Opportunity
- Disaster Service Worker
- ADA Accommodation
- Veterans Preference
- Right to Work
- Copies of Application Documents
- Diversity Statement
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process.
Select the “Apply Now” button and follow instructions on the screen.
Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up to date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
Analyst Information: If you have any questions regarding this recruitment or application process, please contact Angie Ignao at firstname.lastname@example.org.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.