Public Information Officer (Non-Sworn)
Salary $65,353.29 - $96,738.82
The PIO serves as the public relations officer for the department, building and maintaining positive media relationships, and managing RCPD's flow of accurate and timely information to the public.
This position is expected to leverage proactive communication channels and practices to connect, engage, and inform the Manhattan/Riley County community.
We're looking for someone who is proficient in crisis, internal, and public communications and has the education, training, and experience to work effectively with members of the media.
This position is eligible for yearly merit-based salary increases, cost-of-living adjustments, and education pay.
Sept. 8 Opens
Sept. 27 Closes
Sept. 28 Application Review
Oct. 5 Oral Board Interview
Oct. 9 Week CVSA
Oct. 16 & 23 Week Background Investigation
Oct. 30 Week Captain's Interview & Pre-Employment Medical
Nov. 6 Week AD & Director File Review
Start Date: Tentative Nov. 20, 2023
To facilitate the dissemination of information for the Department to the public and media, inform and educate community on matters of public interest, and promote the image of the Department.
Supervision-Responsibility for Work of Others
Serves as the public relations officer and social media manager for the Department. The incumbent will; Plan, organize and implement the Department’s public information activities for all divisions within the Department through all forms of media outlets; Maintain relationships with public, various civic leaders and organizations with the goal of promoting the positive image of Department to the citizens served; Present or coordinate instruction on a variety of topics to individuals of all age groups as well as coordinate special projects, promoting Department programs and services. This position is social as well as technical in nature and requires a high degree of confidence and confidentiality and strict adherence to Department policy regarding the safeguarding of confidential information, records, and various reports. Successful performers are those who are capable and willing to make decisions that are consistently in line with the agency’s mission, goals and objectives. Personal conduct (on-duty as well as off-duty) must be such that it does not bring disrepute or unnecessarily endanger the public’s trust or confidence in the agency or its members.
Important and Essential Duties
The duties listed are typical examples of the work, they are neither restricted to nor all-encompassing of the duties to be performed under this job title. RCPD retains the right to modify or change the essential and additional functions of the job at any time.
Build and foster effective working relationships with fellow employees, Department supervisors, officials, the media, and the general public.
Develop and maintain a strategic communications plan to support the Department’s mission and goals; proactively promote Department accomplishments and activities.
Coordinate media functions for the various divisions internally, assist and counsel department heads concerning public relations aspects of policies, practices, procedures, programs, and actions.
Develop and execute programs and public information campaigns to ensure effective interactive communication with all local demographics; provide reciprocal communication between the Department and the community.
Prepare all necessary materials and coordinate release of information concerning major crime and/or on-going criminal investigations; crisis communication; facilitates news conferences, conduct telephone interviews and respond to media inquiries, as needed.
Preparation of various print and digital department materials.
Disseminate information of public safety hazards, casualty information or information that is in the public interest which will at times include on camera interviews.
Provide and coordinate media training to Department personnel in reference to the tactical and informational use of social media; Monitor, and ensure proper usage or same.
Prepare and coordinate routine release of information to the media including the RCPD website; Manage Department use of third party communication and social media sites.
Provide or coordinate instruction / education of community groups; Oversee coordination of special events and special media events, as assigned.
Maintain proficiency and apply knowledge of current departmental policies, laws, and regulations as well as a working knowledge of the Kansas Open Records Act.
Conduct research required for various departmental reports and prepare written reports as needed.
Operate department assigned vehicle safely and effectively in accordance with applicable laws, policies, and procedures and; Operate and maintain all assigned equipment in the department assigned vehicle.
Complete assigned and self-initiated workloads in a punctual and professional manner.
Perform other duties and responsibilities as needed or assigned.
Maintain copies of all press releases in accordance with Department policy.
Maintain knowledge of, and proficiencies with, digital information trends and technology.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Live within a thirty mile radius of the Riley County Police Department.
Must be able to pass all pre-employment requirements to include, but not limited to; physical screening, drug test, CVSA, and extensive background check.
Bachelor’s Degree in Communications, Journalism, Marketing, Advertising or another related field is preferred.
At least three years of experience in public relations, journalism or related field.
Experience with content development for organizational web pages and social media accounts.
Command knowledge of the Kansas Open Records Act.
License or Certification
Valid Kansas Driver’s License
Some assignment may require additional skills and abilities not listed here.
Ability and willingness to adhere to moral and ethical principles and to possess sound moral character and honesty.
Demonstrate the character quality of being loyal and the willingness to be faithful to commitments or obligations.
Ability to work in a cooperative or coordinated effort whether as part of a group or persons acting together as a team or in the interest of a common cause.
Ability to take the lead or introductory step in activities, responsibilities or decisions and work with a minimal amount of supervision.
Ability to intellectually identify with or vicariously experience the feelings, thoughts or attitudes of others.
Ability to be one who can be relied upon and to be dependable in achievement, accuracy and honesty.
Ability to judge, make a decision or form an opinion objectively, authoritatively and wisely especially in matters affecting action, good sense and discretion.
Ability to exhibit a standing practice of professional character, spirit or methods that distinguish one from an amateur.
The ability to be outgoing with strong professional social skills.
The ability to communicate through use of various forms of digital media such as social media, web posts, online marketing and branding.
Ability to maintain a positive and working relationship with news media personnel and agencies.
Ability to create and maintain positive public relations strategies as well as show involvement in the community.
Ability to effectively communicate through writing
Ability to use innovation and creativity in marketing, branding, or program concepts.
Advanced knowledge of Microsoft Word, Excel, and Power Point and the ability to learn other police department related software.
Advanced knowledge of internet and social media sites.
Advanced knowledge of Adobe, Creative-Suite to include Photoshop, InDesign, Illustrator, and Premiere Pro.
Ability to work with various types of computer hardware and other computer related equipment.
Ability to work in all types of weather, including adverse conditions and environments
Ability to hear, read, understand, and carry out written instructions in English
Ability to coordinate hands and eyes in using automated office equipment,
radio communication, and law enforcement equipment and to operate motor vehicles
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties are performed primarily indoors but certain events or incidents will require work outdoors and may include exposure to inclement weather, wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals.
May be exposed to office related odors, dust, fumes.
Physical Demands of Essential Job Functions
Must be able to sit for long periods of time.
Occasional standing and walking
Must be able to stand and navigate outdoors in all environments, surfaces, and grades.
Physical demands are common to office environments primarily however, will also require movement and operations outdoors in all environments.
Repetitive motions are to be expected; constant fine motor coordination and hand coordination.
A maximum occasional lift of 40lbs from floor to knuckle-waist, occasional lift of 22lbs from floor to overhead, occasional carry of 40lbs for a distance of 200 feet, maximum occasional horizontal push/pull force of 25lbs, occasional grip force of 5lbs, occasional climb of 18 inches, and occasional overhead reach.
PDC Level: Medium