Who is Luster National?

Luster National, Inc. (Luster) is a strategic consulting firm, headquartered in Mill Valley, CA, with offices nationwide, that specializes in management consulting services and program, project, and construction management activities. For over 34 years, we have led projects across the US focusing on various sectors including roads and bridges, transit, aviation, and select vertical work. Our values, refined over decades, highlight client focus, professional integrity, and social responsibility.

We're proud to share that our firm and its management systems are ISO 9001:2015 certified! We have a successful track record spanning a broad spectrum of professional services, including:

Strategic Consulting and Planning Services
Program, Project, Construction and Facilities Management
Environmental Consulting
Quality and Risk Management
Stakeholder Alignment
Program Controls and Document Management
Utility and ROW
Construction Management Related Services
Public/Community Outreach
Diversity, Equity, and Inclusion (DEI)
Workforce Development

Why Luster?

At Luster, we believe that our employees are the heart of our success. We recognize that each team member is not only a professional but a person with diverse roles and responsibilities both within and outside the workplace. Our culture reflects this understanding, fostering an environment where individuals are supported holistically—personally, professionally, and creatively. We understand that our success is directly tied to the well-being and development of our people. This is why we are committed to creating a workplace that values the whole person—embracing who they are, what they bring, and how they can grow. By doing so, we ensure that our team members are not just employees, but empowered individuals who contribute to the collective success of our company and the communities we serve.

About the Position

We are seeking an experienced and successful Public Outreach & Stakeholder Engagement Specialist who will work on a major highway infrastructure reconstruction project in the greater Atlanta area. This position will support and assist the Public Information Officer for P3/Design Build projects and assist in developing public information communications consulting services for standard delivery and/or local government transportation Engineering Design projects.

This is a long term, full-time, onsite, position located in Atlanta, GA.

Responsibilities

Assists with developing content of public information collateral including fact sheets, FAQ's, website, newsletter, etc. verifying that all is within P3 Division Style Guide and expectations.
Attends external meetings and gives support to Stakeholder Outreach meetings verifying that Developer's Public Information Coordinator provides all materials needed (Power Point Presentations, Handouts, talking Points, etc.) for such events.
Attends public open houses, stakeholder outreach meetings, groundbreaking, ribbon cuttings, and any other public community project events as a representative of our client's public information team.
Assists the Public Information Officer (PIO) to verify compliance that the Developer's Public Information Coordinator produces and follows the public information communication plan, fulfills scope obligations as defined in the documents, and accuracy and quality of the materials provided prior to distribution.
Assists the PIO in overseeing the Developer's public communications Submittals through the PMCS.
Verifies accuracy of Traffic Impact Alerts and receives approvals from GDOT.
Attends PMT internal meetings and provide any Public Involvement activity that is upcoming, recap events / meetings that have taken place, and receive direction and approvals on PICP Submittals through internal weekly meetings.
Attends internal Public Involvement Task Force Meetings, Progressing Meetings, meets with PMC to discuss any outstanding items she/he has or needs clarification on.
Assists PIO to proactively provide timely information to Developer's Public Information Coordinator and PMT PM/dPM when requested.
Assists in verifying that the Public Information and Communication Monthly Report is submitted, and the information presented is accurate.
Assists with the implementation and compliance of the P3 Division Style Guide.

Skills and Attributes

Must possess excellent verbal and written communication skills to effectively communicate, collaborate, and relate information to decision makers, internal, and external customers.
Utilizes considerable latitude for independent judgment and action within established guidelines.
Utilizes both quantitative and qualitative analysis skills in the execution of duties/responsibilities.

Minimum Qualifications

Bachelor's degree in Business/Public Administration, Business Management, Journalism, Communications, Finance, Accounting, or related field or related field or equivalent combination of education and experience.
5+ years direct experience working with owners, professional design and construction firms in public outreach on large developments or large DOT projects.
Collaborative experience with diverse teams in post-contract award phase providing project/program oversight for public outreach and/or stakeholder engagement.
Experience in hosting large virtual meetings in MS Office, Zoom or other software.
Excellent utilization with Microsoft Office Suite (e.g., Outlook, Teams, SharePoint, Word, Excel, Access and PowerPoint.

Compensation Details

The salary range listed for this role is $50-60/hr. It is not common for starting salaries to come in at the very top of the range; they usually fall somewhere in the middle. The final salary offered is based on multiple factors and is thoughtfully aligned with each candidate's level of experience, breadth of skills, total education achieved, certifications/licenses that have been obtained, etc.

Just LOOK at the Benefits We Offer!

Unlimited Flexible Time Off
Paid Holidays
Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts (Healthcare and Dependent/Elder Care)
Long Term Disability Insurance
Short Term Disability Insurance
Life Insurance and Accidental Death & Dismemberment Policy
401(k) Plan with Guaranteed Employer Contribution
Formal Career Planning and Development Program
$2,500 Annually Towards Professional Development
We Cover the Costs for Relevant Professional Licensure & Association Memberships
Wellness Program with Monthly Wellness Stipend
Company Cell Phone or Cell Phone Plan Reimbursement
Personalized Meal Planning & Nutrition Support with a Registered Dietitian
Financial Planning Services
Employee Assistance Program
Employee Discounts
Employee Referral Bonus

#IN-LNJS

Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

All positions may be subject to a background check, once a conditional offer of employment is made, for any convictions directly related to its duties and responsibilities, in accordance with all applicable local, state, and/or federal regulations. All positions are subject to a drug test once a conditional offer of employment is made, in accordance with all applicable local, state, and/or federal regulations.

This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Luster does not accept unsolicited resumes. In the absence of a signed agreement, Luster will not consider or agree to payment of any kind. Any unsolicited resumes presented to Luster personnel, including those submitted to Luster hiring managers, are deemed to be the property of Luster.

Please email hiring@luster.com for accommodations necessary to complete the application process.

Luster National

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Public Outreach & Stakeholder Engagement Specialist