Job Description Lucas County Juvenile Court

Job Title: Public Information Officer (PIO)

Civil Service Status: Unclassified

Department: Administration

Job Code: 10

Starting Annual Salary: $49,333.44 Reports To: Court Administrator

FLSA Status: Non-Exempt Supervises: N/A

Job Purpose: Formulate and manage the internal and external communications, marketing, and public/community relations activities for the Lucas County Juvenile Court (LCJC). Responsible for implementing the LCJC Communications Plan, along with marketing and public relations initiatives. Required to maintain community relationships through management of assigned social media, public service campaigns, special events, networking, media contacts and volunteer recruitment.

Minimum Position Requirements:

Education/Training: Bachelor’s Degree in public relations, journalism, marketing, or a closely related field.

Experience/Knowledge/Background: At least two (2) years relevant work experience required; three (3) plus years preferred. Knowledge of media and public relations, and social media. Consideration will be given for any combination of education and experience that provides equivalent knowledge, skills and abilities.

Skills: Ability to develop and maintain productive and appropriate relations with news media. Ability to plan and implement comprehensive programs. Ability to operate and instruct others in the operation of video/audio/desktop publishing hardware and software. Ability to manage graphic, video, audio, and printed materials as needed. Demonstrated excellence in oral and written communication skills required. Demonstrated ability to model effective interactions and communication skills in cross-cultural situations and environments.

Appearance/Personality: Professionalism is essential. Must have the ability to work well with a diverse group of people.

Special Requirements: Must be a minimum of twenty-one (21) years of age; have a valid driver’s license; and submit to a pre-employment screening (including physical exam, psychological exam, TB screen and drug screen,) a criminal record check and in-depth reference check. Must be able to use awareness of cultural values and biases to work effectively with people of diverse cultural backgrounds.

Court Expectations of Employee:

Ø Adheres to Court Policy and Procedures

Ø Acts as a role model both within and outside the Court

Ø Exhibits a professional manner in dealing with others and works to maintain constructive working relationships

Ø Maintains a positive and respectful approach both verbally and in writing with superiors, colleagues, and individuals inside and outside the Court

Ø Performs duties as workload necessitates in a timely, accurate and thorough manner and is conscientious about assignments meeting Department productivity standards

Ø Communicates regularly with supervisor about Department issues

Ø Demonstrates flexible and efficient time management and ability to prioritize workload

Ø Consistently reports to work on time, prepared to perform duties of position meeting Court attendance standards

Essential Job Functions:

§ Plans, develops and directs a comprehensive external communication plan to educate the public about the LCJC’s goals, objectives and activities.

§ Reviews, modifies and implements the LCJC Communications Plan on an annual basis.

§ Works to enhance community engagement.

§ Works with LCJC Judges and Court Administrator to implement community engagement strategies.

§ Oversees internal communication to ensure accuracy and consistency.

§ Works with LCJC departments and staff members to foster positive internal and external communications.

§ Serves as spokesperson for LCJC at the discretion of the Administrative Judge and Court Administrator as applicable. Prepares other LCJC personnel to serve as LCJC spokesperson as necessary for public communications.

§ Develops and provides oversight to presenters from LCJC Speaker’s Bureau, to ensure the message of LCJC is clear, consistent, and appropriate.

§ Works to develop and maintain a database of LCJC stakeholders, outside court connections, Friends of Juvenile Court (FOJC) members, etc.

§ Responsible for keeping communities throughout Lucas County and Northwest Ohio aware of LCJC services, programs, and successes.

§ Responsible for keeping the media current regarding LCJC programs, events and developments. Must maintain strong and productive contacts with print, radio, television and electronic media professionals.

§ Responsible for drafting and issuing regular press releases for Juvenile Court.

§ Responsible for utilizing all areas of available social media to inform the public about LCJC (including but not limited to Facebook, YouTube, Instagram, LinkedIn, and X (Twitter).

§ Responsible for planning and implementing public awareness events as assigned.

§ Responsible for drafting, editing, and developing the annual report to accurately reflect LCJC programs and financial accountability to the citizens of Lucas County, Ohio.

§ Responsible for developing and distributing biweekly newsletters (or eNewsletters) to LCJC employees.

§ Develop LCJC identity logo, brochure, and other branding materials promoting LCJC mission and services.

§ Develops timely and informative webpage content in collaboration with Judges and Court Administrator, Court Directors and other Court leaders.

§ Oversees the use and maintenance of the Court’s brand in all internal and external communication material, including letterhead and promotions.

§ Assists Judges and other Court staff in drafting articles for publications.

§ Identifies public outreach opportunities and arranges speaking engagements for Judge and Court leadership with civic and educational opportunities.

§ Initiates and oversees the establishment of integrated strategies, plans, and programs designed to ensure that all communication and public information efforts are cohesive, consistent, and effective in supporting the mission, goals, and initiatives of the Court.

§ Oversees and/or writes promotional material/literature, including the Court’s annual report, brochures, information booklets, social media, webpage, publications, and presentations.

§ Assists in drafting, creation, and production of all staff’s PowerPoint presentations (any presentations shared with the public/staff).

Other Job Duties and Responsibilities:

§ May be required to assist in the collection of research or information for special projects.

§ May be required to work irregular hours.

§ Attend mandatory staff meetings and trainings as assigned.

§ Provide support and backup to other employees as needed or requested.

§ All other duties as assigned.

Language Skills:§ Outstanding verbal and written communication skills a must.§ Requires the ability to utilize a wide variety of reference, descriptive and advisory data and information such as technical operating manuals, statutes, procedures, guidelines and routine and non-routine correspondence.

§ Must write legibly.

Mathematical Skills:§ Requires the ability to perform basic arithmetic, including the ability to calculate percentages and decimals (calculate descriptive statistics.)Computer Skills:§ Must have basic keyboarding skills and a good knowledge of how to operate a computer with a Windows environment, word processing software, general databases and email.§ Requires the ability to utilize and create spreadsheets (Excel) and generate statistical reports.Reasoning Ability: § Requires the ability to exercise sound judgment, make informed decisions, apply common sense, carryout instructions and independently problem solve situations that arise and require immediate resolution.Physical Demands: § Tasks involve the ability to exert light physical effort, to include the ability to walk (to include up and down multiple flights of stairs), stoop, bend, kneel, use hands, move objects, reach, and push and pull on a regular basis.

§ Tasks may require the employee to occasionally lift, carry, push and/or pull objects weighing from five to ten pounds.

§ Must be able to hear and also talk in a clear and concise manner.

§ Tasks may involve extended periods of time at a keyboard or workstation.

Work Environment: § Tasks are regularly performed in safe and comfortable surroundings.§ Exposure to adverse environmental conditions while making home, school or other location visits is probable and may include exposure to dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, animals/wildlife, toxic/poisonous agents, violence, communicable diseases or pathogenic substances.

I have read all minimum position requirements, court expectations, essential job functions and other information contained within this job position description and understand that I will be held to performance standards related to this information.

___________________________________ _________________________________________ __________________________

Employee’s Printed Name Employee Signature Date

Last Update: 8.6.2024

Job Type: Full-time

Pay: From $23.72 per hour

Expected hours: 40 per week

Benefits:

Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid parental leave
Paid time off
Retirement plan
Vision insurance

Schedule:

8 hour shift
Day shift
Monday to Friday

Experience:

Writing skills: 1 year (Preferred)

Ability to Relocate:

Toledo, OH 43604: Relocate before starting work (Required)

Work Location: In person

LUCAS COUNTY JUVENILE JUSTICE CENTER

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