Purpose of Position

The primary purpose of this position is to work under the direction of the Director of Diversity, Equity and Inclusion to plan, develop, and implement a comprehensive public information and communication program in strategic alignment with the Court’s mission; plan, organize, and maintain the internal and external communications of the Court; develop and maintain effective communication with media, community, and public relations sectors; manage marketing and internal/external outreach strategies, and coordinate special events.

This position is responsible for the maintenance of the Court’s presence on various social media platforms. This includes posting information, advertisements (employment, events), photos, and videos. Additional responsibilities include responding to inquiries and comments on social media platforms, attending and photographing events, and maintaining and enhancing the Court’s presence on appropriate social media platforms.

Essential Job Functions & Competencies

Initiates and implements integrated strategies, plans, and programs designed to ensure that all communication and public relations efforts are cohesive, consistent, and effective in supporting the mission and strategic plan of the Court.
Plans, develops, and coordinates comprehensive communication programs, including media, public affairs, and publications, in close collaboration with other Court communications and/or public relations activities.
Provides planning and implementation for quality productions of public events and communications for the Court.
Coordinates surveys, evaluations, and assessments of communications activities to determine the effectiveness of the organization's communications plans.
Assures quality and appropriateness of Court communication programs and initiatives, whether internally or externally produced.
Provides quotes and background information to assist with the creation of a concise and productive message for the media.
Designs, prepares layout, writes, proofreads, edits, and submits materials.
Conducts research and gathers information.
Represents the Court to the media and/or the public, deferring to the Assigned or Administrative Judge for any case specific representation.
Creates and publishes press releases, marketing materials newsletters, public announcements, and other correspondence and informational material.
Responds to media inquiries and requests for information/documents in a timely and appropriate manner.
Collaborates with legal representation to respond to requests for information.
Networks with other media professionals.
Manages and maintains the Public Records Request log.
Creates, monitors, and maintains social media accounts (e.g., Facebook, Instagram, LinkedIn).
Publishes relevant material and graphics on the applicable social media platform.
Assists with the content development and maintenance of the Court’s website.
Assists with the compilation of data and report requests.
Serves as a liaison in various meetings related to assignments.
Serves as a producer and scriptwriter for recorded videos.
Coordinates special events.
Monitors media hits.
Performs other related duties as required.

The aforementioned duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Knowledge, Skills & Abilities Required to Perform Essential Job Functions:

Ability to coordinate, manage, and/or correlate data, including exercising judgment in determining time, place and/or sequence of operations, referencing data analyses to determine necessity for revision of organizational components, and in the formulation of operational strategy.
Ability to apply principles of persuasion and/or influence over others in coordinating activities of a project, program, or designated area of responsibility.
Ability to operate and control the actions of equipment and machinery, requiring the monitoring, adjustment, regulation, and/or setting of multiple conditions.
Ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.
Ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, and ratios; may include ability to calculate surface areas, volumes, weights, and measures.
Ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.
Ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.
Ability to exert very moderate physical effort involving lifting, carrying, pushing and/or pulling objects & materials of moderate weight (12-20 lbs). Tasks may involve some stooping, kneeling, crouching, crawling or prolonged standing in light work. Essential functions are regularly performed without exposure to adverse environmental conditions.

In addition to the Essential Job Functions and Knowledge, Skills, and Abilities identified, the following competencies are considered during the hiring process and are integral to the position:

Knowledge, Skills, and Abilities:Possesses, acquires, and maintains the technical/ professional expertise required to do the job effectively and to create solutions. Technical/professional expertise is demonstrated through problem solving, applying professional judgment, and competent performance

Decision Making/Problem Solving: Makes sound, well-informed, and objective decisions in a timely manner. Compares data, information, and input from a variety of sources to draw conclusions; takes action that is consistent with available facts, constraints, and probable consequences. Applies both rational and creative processes to identify unknown root causes of problems. Based on the situation, decides the best course of action, implements the solution, and follows-up to see how it’s working. Calculates and evaluates the long-term consequences of a decision.

Stress Tolerance: Maintains effective performance under pressure; handling stress in a manner that is acceptable to others and to the organization. Stays calm and even-tempered when handling crises, stressful situations, continuous change, or unexpected developments. Is able to recover from difficult situations. Is seen as a settling influence in a crisis.

Teamwork: Works effectively in a team environment to accomplish organizational goals. Builds constructive working relationships with interested stakeholders to identify and meet mutual goals and objectives. Participates as an active and contributing member of teams with a focus on improving offender outcomes and department goals. Shares information as appropriate and credit for team accomplishments. Helps create and maintain strong morale and a feeling of belonging in his/her team. Acts as if "true success" is the success of the whole team.

Conflict Management: Uses appropriate interpersonal styles and techniques to reduce tension and/or conflict between two or more people; able to size up situations quickly; able to identify common interests; facilitates resolution. Steps up to conflicts and sees them as opportunities. Finds common ground and achieves cooperation without disruption to workflows or interpersonal relationships.

Cultural Competence: Values an inclusive organization where the differences of all people are respected, valued and utilized towards achieving common goals. Respects and relates well to people from varied backgrounds, understands diverse worldviews, and is sensitive to group differences; sees diversity as an opportunity, respectfully challenges bias and intolerance. Supports equal and fair treatment.

Communication: Clearly conveys and receives information and ideas through a variety of media to individuals or groups in a manner that engages the listener, helps them understand and retain the message and invites response and feedback. Keeps others informed as appropriate. Demonstrates effective written, verbal and listening skills.

Collaboration: Develops and maintains effective working relationships with coworkers and stakeholders through the use of strong interpersonal skills to meet mutual goals and objectives. Obtains cooperation from others; seeks and encourages win-win alternatives.

Influence: Uses appropriate interpersonal skills and techniques to gain support and acceptance for ideas or solutions. Uses influencing strategies to gain mutually beneficial agreements; Seeks to persuade rather than force solutions or impose decisions or regulations; and recognizes personal autonomy of others.

Dependability and Reliability: Personally responsible; completes work in a timely, consistent manner; is committed to being available during business hours to further organizational goals; demonstrates regular and punctual attendance; arrives prepared for work; is committed to doing the best job possible; diligently follows through on commitments and consistently meets deadlines.

Minimum Qualifications

Bachelor’s Degree in Communications, Journalism, or a related field or equivalent experience (applicant may substitute 2 years of related experience for each year of required education)
Demonstration of strong oral and written skills
Proficient in using social media platforms

Preferred Qualifications

Two years experience in communications, journalism, public relations, or related field

Franklin County Court of Common Pleas

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