The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

Summary

The Public Information Specialist Senior works to develop and coordinate messaging; and distribute information about CMPD’s efforts to fight crime, engage with the community and develop its employee workforce.

This position is primarily dedicated to creating messages, videos, photographs and graphics for CMPD websites, newsletters, emails and social media platforms.

Major Duties and Responsibilities

Writes press releases, coordinates media interviews, captures video and still image recording
Works with managers and staff to identify stakeholder interests and concerns, anticipate trends and issues, and to provide advice on business decisions; keeps leadership apprised of this information
Ensures all public relations and communication efforts (print, web, television, presentations etc.) are aligned with the City of Charlotte’s image, strategies and messages
Arranges and manages logistics for press conferences
Counsels' management and employees in effective communication with the public, employees and the media; creates messages and strategies that support communication goals
Supervises other public relations specialists in the public and community relation functions
Produces engaging videos & images being used in social media posts and/or electronic platforms
Research audience preferences & discovers current / new trends
Develops outstanding relationships with officers at all levels of department
Handles multiple projects, completing tasks / assignments on time or ahead of schedule
Manages and assigns deadlines for content
Assists with infrastructural development of the key strategies; processes; workflows; and protocols of media relations, internal communications, and crisis communications
All other duties as assigned

Knowledge, Skills & Abilities

Positions in this class typically require; grasping, stooping, squatting, kneeling, crouching, reaching, pushing, talking, hearing, seeing, and repetitive motions.

Physical Requirements:

· Remaining in a stationary position, often sitting or standing for prolonged periods.

· Occasional movement throughout the workday daily to interact with staff and accomplish tasks.

· Communicating both verbally and written in order to exchange information.

· Repeating motions of holding, grasping, turning, that may include the wrist, hands, and/or fingers.

· Light to moderate lifting and carrying.

· Lift up to 50 pounds.

· Work primarily in office environment.

· Ability to operate office equipment, such as computer, copier, fax machine, and phone.

Sensory Requirements:

· Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proof reading, data entry, tabulating data.

· Ability to operate in an environment with frequent interruptions from people and or noises, which in return could result in some level of stress, fatigue, or strain.

· Comprehension of written information in work related documents.

· Ability to hear, understand, and distinguish speech.

Working Conditions:

· Work is performed in both indoor office environment and outdoors with moderate exposure to atmospheric conditions; moderate exposure to environmental conditions (such as officers, community members, victims, etc.); and frequent exposure to computer screens, files and phone.

Preferred Qualification

Bachelor’s degree
Policing practices & criminal justice system experience

Minimum Qualifications

· High school graduate or equivalent with seven (7) years of relevant work experience.

OR Associates degree with five (5) years of relevant work experience.

OR Bachelors degree with three (3) years of relevant work experience.

OR Masters degree with one (1) year of relevant work experience.

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

Benefits

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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City of Charlotte and Mecklenburg County

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Public Information Specialist Senior